If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Nearly $3000 dollars for a screen door that is not able to be used as a screen door. Now that it is an issue it is my problem and not theirs. I have attached photo of the email.I am not the expert in screen doors, they send a rep to our house to discuss the details, I very clearly asked the questions and was assured it would not be an issue. Arizonas 1 designer, manufacturer, and installer of Iron Security Doors, Iron Entry Doors. I emailed the rep that came to my house to sell ** the door and let him know that the glass does not rest on the door, and he again said it should. First Impression Ironworks 408 followers on LinkedIn. An option given was to only open the glass and keep all windows closed. I have reached out to discuss options, they have decided it is not their problem. I spent $2733 dollars on a screen door that I cannot use as a screen door. The glass not resting against the front door creates a pocket and the wind blows the glass shut. If I have any other window or door in the house open at the same time as the glass insert the wind slams the glass shut. The glass insert DOES NOT rest against the front door and now I am unbale to use the door as a screen door. He assured me that they sell many screens with the glass insert and it would rest against our front door when both were opened all the way. I was concerned because I did think the door frame would cause an issue and elaborated that it would bother me if it did not indeed rest against the front door. I asked the rep several times if the glass insert would rest against our front door when fully opened, or if the glass would stick out straight (not fully resting against our front door) because of the door frame. We were interested in the glass insert so on warmer/colder days we could still have the light come through. We went to the showroom, decided on a screen door, they sent a rep to our house to measure and go over details.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |